About Envoy

Envoy makes workplaces work better. With a focus on the details, we craft beautiful, modern software that elevates the workplace experience. Companies like Google, Tesla, GitHub, Slack, Stripe, and Pinterest, have worked with Envoy to welcome over 115 million visitors to more than 14,000 locations around the world. We are proudly backed by Andreessen Horowitz, Menlo Ventures, Initialized Capital, and many others.

Our mission is to challenge the status quo of workplace technology. This idea started at the front desk, but we’re also going through the rest of the office— the mailroom, meeting rooms, and beyond—and we’re asking how we can make these better too. Right now, Envoy is helping the world return to work safely. We do this with our Envoy Protect product. Next to that, we help customers prepare for the new normal of work, Hybrid Work, with our Workplace Platform, our Developer Platform, Desks, and other offerings. 

Our rate of innovation is high, we are customer-centric, and we like to move fast. We envision a world where technology is woven through our workplaces, all of it working together to make our time there delightful. If this world sounds exciting, we’d love for you to help us build the workplace platform.

About the Role

As a paid media manager, you will oversee paid campaigns that drive both awareness and consideration for Envoy. Your primary focus will be to develop and deliver a pipeline of qualified leads and MQLs to fuel our hyper-growth business, focusing on leveling up our paid acquisition campaigns across search, social and more. You will also support awareness-driving efforts across audio (podcasts), out of home (OOH), digital and print. You will report to the Director of Demand Generation. This is a senior IC role to start. Over time, you will build a team to manage our awareness and performance campaigns. You will partner intimately with the Product Marketing, Brand Design, and Sales organizations to develop, launch and optimize paid campaigns.

This is a great opportunity for an experienced, hands-on paid media marketer to roll up their sleeves to launch creative campaigns to drive awareness that results in exponential customer growth.

We’re a small and scrappy team with a strong desire to challenge the status quo -- and we’re just getting started. Come join us!

This is not a remote position. The ideal candidate will need to be onsite &
able to participate in hybrid work once Envoy fully reopens.

You will

• Plan and execute end-to-end demand generation programs to acquire new business across a wide variety of channels, with a focus on paid programs.
• Scale & optimize paid search, paid social, and other paid online programs.
• Partner with the PMM and brand design teams to develop and launch awareness campaigns across channels like OOH, podcast/radio, digital and print. 
• Build a team of paid media marketers to manage our growing portfolio of paid channels and campaigns 
• Partner with the brand design team on ad creative development and testing 
• Report regularly on results from paid campaigns, including managing monthly and quarterly targets for volume and efficiency.
• Partner with the data team to improve reporting and dashboards, including building regular reporting on direct customer acquisition costs (CAC). 
• Closely monitor conversion rates and optimize campaigns at each stage of the funnel
• Manage agency and contractor relationships, expectations, and budgets
• Partner with our Sales qualification team (BDRs) to ensure lead volume and quality
• Execute A/B tests, collect and analyze data, and continuously improve campaign performance

You have  

• 7+ years of demand generation and customer acquisition experience
• 3+years experience in managing paid media programs on channels like Google, Facebook and LinkedIn
• Experience managing third-party vendors including agencies and contractors
• Familiarity with lead forecasting, reporting, and analysis
• Experience partnering with BDRs and sales teams to coordinate, communicate, and deliver offers and campaigns that resonate deeply with customers along the buyer’s journey
• Extraordinary written and verbal communication skills
• Excellent time management skills with the ability to prioritize and shift workload to meet deadlines
• A high degree of self-awareness with highly developed emotional intelligence
• Excellent time management skills with the ability to prioritize and shift workload to meet deadlines
• Passion for trying new things and a strong drive towards solution-oriented problem solving 
• SaaS/tech industry experience, with a solid understanding of B2B marketing.
• Bonus: Hands-on experience with Salesforce and Marketo

By applying for this position, you acknowledge that you have received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.

Envoy will comply with federal and state mandates regarding COVID-19 vaccinations. We will require employees coming on-site to be vaccinated or in compliance with weekly testing requirements.